Explore the Possibility of
Operational excellence
Why Hire Me?
I am not here to tell you how to run your company, I am here to help you run your company more efficiently. I want to help you increase your profitability while removing stress on your employees and executives. I can rapidly boost the productivity of a company’s asset base creating sustainable financial returns.
Why do you want to hire me? I have a unique experience covering all areas of an organization and I am passionate about efficiency. My experience spans from production to technology to sales and marketing. I have experience fixing problems and that can make your company incredibly efficient. My process designs are customized to your needs.
So why is this beneficial to you? With these process improvements your company will be more efficient, more profitable, more competitive, and unique. You will also improve the quality of your product, improve customer satisfaction and minimize your employee turnover. But most importantly allows you to grow a healthy business.
Services
Processes are good starting points, but they are designed for the most common scenarios. Your clients and your company are not common, they are unique. The processes have to accommodate uncommon scenarios, and employees need to know how to deal effectively with situations that fall outside of these processes. I can coach your employees how and when to make the right call to deliver high quality products and maintain exceptional customer service.
- Operational Review – allow you to see your company in a different light — a larger perspective. It will give you the opportunity to evaluate if the resources are used wisely to achieve the desired results of operations.
- Business Process Re-engineering – complete or partial overhaul of business processes with the objective of achieving a quantum jump in performance measures, such as return on investment, cost reduction and quality of service.
- Business Process Optimization – comprehensive, client-focused process that ensures that operational processes support organizational business strategies and provide high quality client service
- Operational Change Management – help you align your business objectives around your employees, processes and technologies and help you manage the people-related risks involved in their organizational change projects.
- Utilization and Production Management – help you maximize the utilization of your resources including opportunity cost assessment of resource allocations
- Client Relationship Management – building enduring relationships with clients, key opinion leaders and business partners which is essential to your success
about me
In 1993, Kinga immigrated to Canada from Hungary without knowing any english. A year later she applied and was accepted into the business school at Ryerson University. She worked her way through school in various waitressing jobs, eventually landing a position with The Four Seasons. Her education progressed two-fold. Discipline and good business practices converged with intuition and speed in her efforts to provide outstanding customer service. She carried these qualities into every aspect of her professional career; treating both internal employees and external clients equally important. This unique client service oriented approach differentiates her from the status quo.
Today, Kinga is a multi-dimensional operational consultant with over 20 years of industry experience. Capable of leading cultural change to produce enterprise excellence and first-class client relationships; she is a creative and strategic business leader whose expertise spans, financial, technology, broadcast and creative agency regimes.
Kinga started her corporate career in the financial sector overseeing marketing trading services. Her time spent on the trading floor helped her develop successful marketing programs for the financial markets. She continued her journey in the broadcasting industry where she was part of the digital broadcasting revolution. She spent over five years refining her skills in the Canadian broadcasting industry. She has deep knowledge of television marketing. She understands how to navigate within CRTC regulations and create successful marketing campaigns for her clients and agencies. In the agency world, she helped Canadian and US pharmaceutical clients develop successful marketing campaigns using digital and traditional marketing. She developed unique processes to optimize strategic and sales deliverables for teams in both Canada and the United States. These processes proved flexible, allowing freedom for the sales teams to function within a responsible financial framework.
Kinga developed deep knowledge of pharmaceutical industry and she has deep understanding of the US and Canadian regulatory environment, including DDMAC, Health Canada, ASC, PAAB. Kinga then moved over to the more traditional side of advertising. She spent the past 20 years helping creative advertising agencies to operationalize its creative practice.
A natural leader, she is always looking for opportunities that help companies improve profitability and generate market share growth. She is obsessed with process optimization and helping orchestrating multi discipline teams. Kinga has a strong customer focused approach. She believes that building enduring relationships with clients, key opinion leaders and business partners is essential to success.
Kinga holds a Bachelor of Commerce degree and she has her PMP(R) designation.
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